Account Manager

ACCOUNT MANAGER

Email resumes to Sabrina at SabrinaP@Axionrms.com.

PRIMARY RESPONSIBILITIES:

• Manage the overall delivery of benefits and services for assigned clients which includes:
  • The implementation of new business in conjunction with the AE and Producer/Broker
  • Daily account management including the maintenance of client specific project logs
  • Management of plan and vendor changes for complex, strategic and profitable accounts
• Must have experience and be able to conduct open enrollment meetings. Assist Account Executive and Broker with execution of meeting renewal timelines and process.
• Serve as the operational liaison for administrative services for assigned clients
• Contribute to growth and profitability by providing administrative expertise to existing and potential customers.
• Provide superior customer service to internal and external customers.
• Investigate, analyze and develop creative solutions to client specific problems related to systems, claims, networks, providers, eligibility, ID cards, billing, banking, etc. through active cross – functional team participation.
• Validate and maintain the integrity of benefit plan systems and provide consistent feedback to the responsible functional areas in this regard.
• Ensure timely delivery of customer communications
• Serve as resource / role model to Client Service Advocates and cross-functional team members.
• Respond to external and internal requests for management information.
• Be an active participant in business meetings with the client and with internal Axion associates.
• Meet with clients to present new products and services.
• Develop and deliver open enrollment presentations to clients

QUALIFICATIONS:

Required

• Bachelor’s degree
• 2 – 3 years of Employee Benefits experience within a corporate environment.
• Proficient with Microsoft Office, including Excel, Word, and PowerPoint.
• Illinois Life/Health Insurance License
• Ability to travel (approximately 10% of the time, Midwestern territory)

Preferred

•  Independent, self-starter
• Understanding of Health Care Reform
• Strong relationship management and organizational skills

Axion Risk Management Strategies (RMS) is a premier health & welfare employee benefits consulting, risk management and brokerage firm.  We partner with insurance carriers and innovative health solution providers to design and execute benefit strategies for mid-market size businesses in the Midwest.  We help our clients proactively manage rising healthcare costs by mitigating risk, supporting business objectives, and providing innovative and “best practice” benefits solutions to their workforces.  Our clients value our deep knowledge of healthcare trends, challenges, insurance markets, and consulting advice to their business needs.

Culture: Our employees enjoy an environment that fosters success and creativity and provides countless opportunities for growth. We make sure our employees are happy and motivated by offering enviable benefits, rewards programs, celebrations, perks and a few surprises around every corner. Together, it all adds up to a company that develops and retains passionate individuals who deliver superior performance and measurable results to our clients.

Email resumes to Sabrina at SabrinaP@Axionrms.com.